Important information to vulnerable clients who are at risk of missing the deadline to make an application to remain in the UK post-Brexit, and supporting applications for the EU Settlement Scheme. Clients who require more information on the application process, particularly concerned about elderly people that have been living in the UK for a long time.
can also access this advice service. We provide telephone advice and a face to face service, to ensure clients have a choice in how they obtain support. We also offer a full-time specialist helpline service to provide free, confidential, and impartial advice to our clients. Monday to Friday 9-5pm  and the number for which is 0800 916 9847.

We encourage you and your members to contact their designated area coordinator should you need any advice or you have any further questions. We can also arrange drop in sessions at your premises for advice and more information about this new role.